BI Worldwide has been working with HR & Diversity Management Ltd since October 2007, as they have rolled out a one day Diversity workshop to all line managers within the company as part of a management development programme. HR & Diversity Management Ltd were selected for their expertise and knowledge in an important area of management, and also because of their willingness and ability to understand and respond to the culture of our organisation, and thereby ensure the successful transfer of learning from the workshop to everyday management. This is borne out by our internal evaluation interviews held three months after the workshops.
Line managers report they feel more confident and assertive managing potentially difficult situations, and now have a greater awareness of appropriate responses and the broader picture of potential actions by them and others. Please contact me if you require further information.
Karen Collins, Head of HR & Development. BI Worldwide.
INFOTEC UK LTD
The training we received from HR & Diversity Management was excellent. David and Sarah tailored their presentation exactly to our needs and this, coupled with their personable but professional delivery, completely converted a ‘healthily sceptical’ audience (a group of Sales Managers!) to the importance of diversity and employment law in general.
Vanessa Payne. HR Manager, Infotec UK Ltd.
ESSEX COUNTY FIRE & RESCUE
Essex County Fire and Rescue Service engaged with HR & Diversity Management Ltd in May 2008 to equip our Bullying and Harassment Advisers with the skills required to carry out their new role within the Service. I was impressed with their commitment to tailor the training session to exactly our needs at the Fire & Rescue Service and the time they invested prior to running the one day session. The delegates rated the training highly & this was evident in their confidence to carry out their role after acquiring the relevant skills. The Service is now working with HR & Diversity Management Ltd to deliver a one day Managing Behaviour training session for all our employees who have line management responsibility.
Jayne Dando. Equality & Policy Manager.EssexCountyFire & Rescue Service.
BARTS AND THE ROYAL LONDON NHS TRUST
As you know I have now left my position of Director of Pharmacy at Barts and the Royal London NHS Trust. I just wanted to thank you for the two pieces of work that you carried out for me as head of this department. As a line manager it is difficult to deal with people who have borderline performance, make notes about everything that happens to them and are disruptive behind the scenes. They take a long time to come to the top of the list and when they do the situation is complex. Of course it is always better to prevent such situations progressing but I suspect that most managers with a large number of staff and years experience will recognise the scenario.
I now recognise what a fantastic resource your company provides when such matters occur. In both cases, which had different outcomes, your approach was to work and focus towards a satisfactory outcome rather than producing a report of what was happening and walking away.
I am happy to provide a reference for you if needed.
Upon receipt of an Investigation Report.
Thanks for this, have just spent an enjoyable hour reading it! Fantastic job, you have managed to impart clarity into the veritable “forest” of paper. Your conclusions and recommendations are in my view absolutely accurate, and highlight the real need for management training. Best wishes and thanks for all your support.
OXFORDSHIRE SOFTWARE COMPANY.
Mediation referral from ACAS.
Following an employee being referred to HR & Diversity by ACAS, this company engaged the services of Mr. David Pratt to seek to resolve a long running, and complex, discord between two members of staff. At all times Mr. Pratt handled the situation in a constructive manner – maintaining the support of the individuals concerned. Through a short series of meetings he achieved a result that forms an approach to the future that has been agreed with both parties. We would recommend consideration of HR & Diversity to other companies in need of mediation services.
ORGANISATIONS WE HAVE ASSISTED
Swindon Borough Council
The Fire Service College
The NHS (UK wide)
Numerous Hospices (UK wide)
Numerous Charities (UK wide)
The Prison Service
NHS Mental Health, SW1
Nottingham Play Forum
Central Swindon Medical Centre
Oxford Brookes University
Merton Timber, Wales
Barnett, Enfield and Haringey Mental Health Trust
Cricklade Town Council
Once Upon A Time Day Nursery
Wiltshire and Swindon Fire Authority
Danesfield House Hotel and Spa
W H Smith
Rowan Foods, Wrexham
Bruce Stephenson Limited
Hammersmith Primary Trust
Sara Shoemark Beauty Salon
Three County Police Constabularies
Two Area Health Authorities
………numerous private organisations